Privacy Policy

Last Updated: September 7, 2026

Sign & Close Solutions LLC (“Sign & Close Solutions,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit an inquiry, request services, or otherwise communicate with us.

Information We Collect

Information You Provide

We may collect information you voluntarily provide when you contact us or request services, including:

Name
Email address
Telephone number
Service address or location
Information about the notary, loan signing, remote online notarization, or apostille service requested
Preferred appointment date or time
Documents or information you choose to provide in connection with a service request
Other information included in communications with us

Please do not submit sensitive personal information through a general website inquiry unless it is necessary for your request.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, such as:

Internet Protocol (IP) address
Browser and device type
Operating system
Pages viewed
Referring website
Approximate location derived from an IP address
Date, time, and duration of visits
Interactions with website features and forms

We may use cookies and similar technologies to support website functionality and understand how visitors use our website.

Analytics

We use Google Analytics to better understand website traffic and how visitors interact with our website.

Google Analytics may use cookies or similar technologies and collect information about your browser, device, website activity, and approximate location. We use this information to evaluate website performance, understand how visitors use our site, and improve our website, marketing, and services.

We do not sell or rent personal information collected through our website.

How We Use Your Information

We may use information we collect to:

Respond to inquiries and service requests
Schedule and provide requested services
Communicate regarding appointments or transactions
Determine whether we can provide a requested service
Process and maintain appropriate business records
Improve our website and services
Measure website usage and marketing effectiveness
Protect our website and business against fraud, misuse, or security threats
Comply with applicable legal and regulatory requirements

Service Providers and Third Parties

We may use third-party service providers to operate our website and business, including providers of website hosting, email, analytics, payment processing, communications, document delivery, scheduling, remote online notarization, and other business services.

These providers may process information as necessary to perform services on our behalf and are subject to their own privacy practices and policies.

We may also disclose information when reasonably necessary to provide a service you have requested, comply with applicable law or legal process, protect our legal rights, investigate suspected fraud or misuse, or protect the safety and security of our business or others.

Notary, Loan Signing, Remote Online Notarization, and Apostille Services

Providing notary, loan signing, remote online notarization, or apostille-related services may require information beyond what is ordinarily collected through this website.

Depending on the service, this may include identification information, transaction information, documents, signatures, or other information necessary to perform the requested service or comply with applicable law.

Information associated with a notarization or transaction may also be subject to recordkeeping requirements imposed by applicable law or regulation or requirements of a title company, lender, signing service, remote online notarization platform, government agency, or other party involved in the transaction.

Payment Information

If electronic payment options are offered, payments may be processed through a third-party payment processor.

When payment information is submitted directly to a third-party payment provider, Sign & Close Solutions does not receive or store your complete payment-card information. The payment provider’s handling of your information is governed by its own terms and privacy practices.

Data Retention

We retain information for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business records, comply with applicable legal or contractual obligations, resolve disputes, and enforce agreements.

Certain notarial records may be retained for periods required by applicable Texas law or regulation.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information under our control.

However, no website, electronic communication, or data-storage system can be guaranteed to be completely secure. Please use appropriate care when transmitting sensitive information electronically.

Third-Party Websites

Our website may contain links to third-party websites and services, including social-media platforms, government resources, scheduling services, and other service providers.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website and services are intended for adults and are not directed toward children under 13.

We do not knowingly collect personal information from children under 13 through this website. If we learn that such information has been collected inadvertently, we will take reasonable steps to delete it when appropriate.

Your Privacy Choices

You may contact us to:

Ask questions about how your information is handled
Request correction of information you previously provided
Ask us to stop sending non-transactional marketing communications

Certain information may need to be retained when required by law, regulation, contractual obligation, or legitimate business recordkeeping requirements.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, technology, or applicable requirements.

The “Last Updated” date at the top of this page identifies the most recent revision.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Sign & Close Solutions LLC
Austin, Texas
Email: info@signclosesolutions.com
Phone: (512) 270-1819
Website: signclosesolutions.com